Privacy Policy

1. Introduction

At Melodia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered song creation platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, password, and profile details
• Song Requests: Recipient names, relationships, occasions, and personal details you provide
• Custom Content: Lyrics, messages, and other content you create or upload
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Communication Data: Messages you send to us through contact forms or support channels

2.2 Technical Information

We automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Log Data: Server logs, error reports, and performance metrics
• Cookies and Tracking: Information stored in cookies and similar technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To create personalized songs and provide our core services
• Account Management: To create and maintain your user account
• Communication: To send you updates, notifications, and respond to your inquiries
• Payment Processing: To process payments and manage subscriptions
• Service Improvement: To analyze usage patterns and improve our platform
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, abuse, and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our platform:

• AI and machine learning service providers (Suno, Gemini)
• Payment processors (Razorpay, Stripe)
• Cloud hosting and storage providers
• Analytics and monitoring services
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard security practices and monitoring
• Employee Training: Staff training on data protection and privacy

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is retained while your account is active and for a reasonable period after closure. Generated songs may be retained longer for service continuity and legal compliance.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and features
• Improve our services and user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect some functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: